1. Eligibility
You must be at least the age of majority in your state or province of residence to make a purchase. Our products are intended for personal, non-commercial use unless you have a wholesale arrangement with us. You are responsible for keeping your account credentials secure and for all activity under your account.
2. Products, pricing, and availability
We work to describe and price our products accurately, but errors can occur, and product availability may change without notice. All prices are in US dollars. We reserve the right to correct errors, change prices, and limit, refuse, or cancel orders (including after an order is placed) at our discretion. If we cancel an order you have paid for, we will refund the amount charged.
3. Orders and payment
Payments are processed securely by our payment processor, Stripe. By submitting an order, you authorize us (through Stripe) to charge your chosen payment method for the order total, including shipping and any applicable taxes. Placing an order is an offer to buy; a contract is formed when we accept and process your order. You represent that you are authorized to use the payment method provided.
4. Subscriptions and automatic renewal
- Subscription plans bill on a recurring basis and renew automatically at the then-current price each billing period until you cancel.
- You authorize us to charge your payment method for each renewal until you cancel.
- You can pause, skip, change tier, swap selections, or cancel at any time from your account portal. Cancellation stops future renewals; a tier change takes effect on your next renewal.
- Cancelling does not refund the current billing period unless required by law. We will give notice of any price change before it applies to a renewal.
5. Gift cards
Gift cards are redeemable toward purchases on this store. They cannot be exchanged for cash except where required by law, are not reloadable, and gift card purchases are non-refundable.
6. Shipping and risk of loss
Shipping is governed by our Shipping Policy, which forms part of these terms. Title and risk of loss pass to you upon our delivery of the products to the carrier. Delivery time estimates are not guaranteed.
7. Returns and refunds
Returns, replacements, and refunds are governed by our Returns & Refunds policy, which forms part of these terms.
8. Food product notice
Our sauces are hot, some intensely so. Always read the label, use the product responsibly, and keep it away from children. Check the ingredient list on each bottle if you have an allergy or sensitivity, and discontinue use if you experience an adverse reaction. Our products are food items and are not intended to diagnose, treat, cure, or prevent any condition. You use them at your own risk.
9. Intellectual property
The site and its content, including text, images, logos, branding, and product photography, are owned by Carlos' Consuming Fire Hot Sauce, LLC or its licensors and are protected by intellectual property laws. You may not copy, reproduce, or use them without our prior written permission.
10. Reviews and submissions
If you submit a review or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with the store. You are responsible for your submissions and must not post anything unlawful, infringing, or misleading. We may remove content at our discretion.
11. Acceptable use
Do not misuse the site, attempt to disrupt or gain unauthorized access to it, or use it for any unlawful purpose. We may suspend or terminate access for conduct that violates these terms.
12. Third-party links and services
The site may link to or rely on third-party services (such as payment, shipping, and email providers). We are not responsible for the content or practices of third-party sites, and your use of them is governed by their own terms.
13. Disclaimer of warranties
To the fullest extent permitted by law, the site and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of liability
To the fullest extent permitted by law, Carlos' Consuming Fire Hot Sauce, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim arising out of or relating to a purchase is limited to the amount you paid for that order.
15. Indemnification
You agree to indemnify and hold harmless Carlos' Consuming Fire Hot Sauce, LLC and its officers, employees, and agents from any claims, damages, or expenses arising out of your misuse of the site or violation of these terms.
16. Governing law
The store is operated by Carlos' Consuming Fire Hot Sauce, LLC, 1920 Meadow Drive, Clearwater, FL 33763. These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules, and any dispute will be subject to the courts located in Florida.
17. Changes to these terms
We may update these terms from time to time; the date above shows the latest version. Your continued use of the site after a change means you accept the updated terms.
18. Severability and entire agreement
If any provision of these terms is found unenforceable, the remaining provisions stay in effect. These terms, together with our Privacy Policy, Shipping, and Returns policies, are the entire agreement between you and us regarding the store.
19. Contact
Questions about these terms? Email consumingfirehotsauce@yahoo.com or write to Carlos' Consuming Fire Hot Sauce, LLC, 1920 Meadow Drive, Clearwater, FL 33763.